Shipping Policy
Shipping Policy
We offer delivery anywhere in Europe!
For mainland France, we provide free shipping in 48 to 72 hours .
The Products are delivered to the delivery address or Relay Point that the Buyer indicated during the order process, unless delivery restrictions are indicated on the order validation page by the customer.
Orders are processed by Mondial Relay, La Poste or any other service provider available at the time of ordering, delivery service with tracking and, where applicable, delivery against signature.
Our delivery method usually takes 10 working days, this time may be different depending on the shipping area of your order, but delivery times cannot exceed sixty days.
When the Buyer has ordered several products at the same time and they have different delivery times, the delivery time of the order is based on the furthest delivery time.
If delivery times exceed sixty days from the order, the Buyer has the option of resolving the contract under the conditions and terms defined in Article L.216-2 of the Consumer Code.
In the event that the Buyer has already received the Product, LE FILET DE CAMOUFLAGE will reimburse the product and the “outbound” costs under the conditions of Article L.216-3 of the Consumer Code.
Any delay in reimbursement following a failure to deliver exposes the Seller to an increase of 10% for a delay less than or equal to 30 days, 20% for a delay of 30 to 60 days and 50% for a delay greater than 60 days.
The company SAS ZEPHYR OSC via the Site https://le-filet-de-camouflage.fr may provide the buyer with the tracking number of their package by email.
The product is delivered to the buyer's home or to a relay point, depending on the choice made during the order validation process.
If the buyer is absent, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, during a period indicated by the postal services.
The buyer is required to check, in the presence of the Post Office employee or the delivery person, the condition of the packaging of the goods and its contents upon delivery.
In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
The seller's liability cannot under any circumstances be incurred in the event of delay or suspension of delivery attributable to the Buyer or in the event of force majeure.